When you are getting started with a new professional pet sitting company, you want to be sure you are comfortable with the person who will be working in your home. We want you to be comfortable as well! When first getting started with Wet Noses Pet Sitting, we will answer all of your questions via phone and email. We work our hardest to make sure you understand the process of working with us, that we have an understanding of the care needed for your pets and that we have scheduled visits that are going to make your pets happy while you are gone.
Setting up your meeting
After we have set up your first appointment, we will pair you with a sitter whose schedule and experience matches your household. About a week before your first visit, your sitter will contact you to set up a meeting time. We intentionally have sitters meet with you just before you leave so that all of the details are fresh in their minds. In addition, there is a higher likelihood that your pets will remember your sitter if they have met recently. This helps to make your pets more comfortable with a new person coming into their home for the first time.
We believe this introductory meeting is necessary and there is no charge for the meeting! In the occasion that you need more than one meeting then we will charge for any additional meetings. This can happen if you have a dog that is particularly shy or uncomfortable with strangers.
Unlike some professional pet sitting companies, we do accept dogs that sometimes need a little more care, and thus a few more meetings. How many meetings will depend upon you and your dog and we can discuss this before setting up your first meeting with your sitter.
We attempt to keep you with your same sitter whenever possible, but if you are with us long enough then you will eventually have a new sitter. Anytime we change sitters we will offer up a new meeting at no charge. On some occasions clients chose to forego these meetings, but that is up to you.
We feel it is vitally important for you to feel comfortable with your sitter and do not feel that your should pay for this meeting. We hope you will join our family soon!