I originally contacted Wet Noses Pet Sitting when faced with an out-of-town family emergency. Gabby was very helpful in explaining their services and willing to work with our need to schedule quickly. Fortunately, immediate travel was unnecessary and we were able to plan in advance to book our appointment.
This was the first time we’d used a professional service and didn’t know exactly what to expect. We found Wet Noses’ customer profile system to be very thorough, allowing us to provide plenty of detail about desired care and information about both our pets and the home environment. During the two years we’ve had our rescue cats they have not been left alone for more than a day-trip, and we were anxious about how they would cope during our absence.
Our sitter, Savanna, went way above and beyond our expectations. She sent us daily emails with individual pictures of the cats which brightened our days while on the road. She understood when they ran and hid from a stranger, and was very patient and creative in finding ways to win them over. She talked soothingly to the shiest of the two, and by the end of the 6-day visit had charmed the other one into playing and following her around the house.
When we arrived home we discovered that Savanna had washed the food bowls, vacuumed the litter box area and even put the trash bin out for pickup that day. What a nice surprise after a long trip! She had also left detailed notes from each visit, providing helpful and amusing comments on their behavior while we were away. Our cats were well fed, relaxed and happy. We will absolutely use We Noses again for future trips.
We have complete confidence in their services, and given Savanna’s excellent care we trust that all of their sitters will be wonderful.